Privacy Policy

This Privacy Policy describes how big-winner.org may collect, use, and protect information when you visit our website. We are committed to handling your information in a transparent and lawful manner. By using our site, you acknowledge that you have read and understood this policy.

1. Information we may collect

When you visit our website we may collect technical and usage data. This can include your IP address, browser type and version, operating system, device type, referring URL, pages visited, date and time of access, and similar technical information. We may use cookies and similar technologies as described in our Cookie Policy. We do not require you to register or provide your name, email, or other identifying information to browse our site. If you contact us by email, we will process the information you provide (such as your email address and the content of your message) for the purpose of responding to your enquiry.

2. Legal basis for processing

Where applicable under data protection law, we process your information on the following bases: (a) our legitimate interests in operating, securing, and improving the site and understanding how it is used, (b) your consent where we have asked for it (for example in relation to certain cookies), and (c) compliance with legal obligations to which we are subject. You have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

3. How we use information

We use the information we collect to operate and maintain the site, to improve user experience and site performance, to analyse usage patterns and trends, to detect and prevent fraud or abuse, to comply with legal and regulatory obligations, and to respond to your enquiries. We do not sell your personal data to third parties. We may share data with service providers who assist us in running the site (such as hosting or analytics providers) under strict contractual obligations to protect your data and use it only for the purposes we specify. We may also disclose information where required by law, such as in response to a court order or request from a regulatory authority.

4. Data retention

We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Technical and usage data may be retained in aggregated or anonymised form for longer periods for analysis and improvement of the site. When we no longer need your data, we will delete or anonymise it in accordance with our retention procedures.

5. Third-party links and sites

Our site contains links to external websites, including casino and betting operators. Those sites have their own privacy policies and practices. We are not responsible for their collection, use, or disclosure of your information. When you click through to a third-party site, you leave our site and any information you provide is governed by that site's policy. We encourage you to read the privacy policy of any site you visit.

6. Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, restricted access to personal data, and use of encryption where appropriate. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security but we strive to protect your data in line with industry standards.

7. Your rights

Depending on your location, you may have rights under applicable data protection law, including the right to access the personal data we hold about you, the right to request correction of inaccurate data, the right to request erasure of your data in certain circumstances, the right to restrict or object to certain processing, the right to data portability where applicable, and the right to lodge a complaint with a supervisory authority. If you are in the United Kingdom, you can contact the Information Commissioner's Office (ICO). To exercise any of these rights, or if you have questions about how we process your data, contact us at info@big-winner.org. We will respond to valid requests within the timeframes required by law.

8. International transfers

Your information may be processed in countries outside the United Kingdom or the European Economic Area. Where we transfer data to such countries, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities, or that the country has been deemed to provide an adequate level of data protection. You may request details of the safeguards we use by contacting us.

9. Children

Our site is not directed at individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected such data, please contact us and we will take steps to delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or our handling of your information, contact us at info@big-winner.org. We will endeavour to respond to your enquiry within a reasonable time.